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Mail Server Support

Users

Alias

This is the user’s name at the domain. Eg to setup the email address support@hostingkey.com enter an alias of support. 

Mailbox 

This is the name of the mailbox and mail account. This is what is used for authentication and mail collection. It defaults to the same as the alias but does not have to be. A good choice would be the full email address and then you can enable "domain mailbox processing"  to improve performance. The mailbox name is also used as the login for web admin or remote configuration.

Password 

The password for the mailbox. Repeat in the confirmation field.

Name 

The real name, or an identifier. This is used in auto responders.

NB!! Important Information regarding duplicate mailboxes!

It is very likely that there will be duplicate mailboxes across different domains e.g. sales@domaina.com, sales@domainb.com.

Delivery of mail is easy since the domain is specified. However, upon mail collection by users, in order for Merak to know which mailbox is being requested it compares mailbox and password combinations.

So it is perfectly acceptable to have duplicate mailboxes across different domains, but the passwords must be different. This may cause a problem later if users are allowed to change their own password and cannot due to uniqueness issues.

One way round this is to bind a domain to an IP address. Then Merak can differentiate between domains using IP. Or, make the mailbox unique by specifying the full email address.

Mailbox Path

This specifies that any mail received to this account is stored in the defined mailbox. The directory name of the mailbox defaults to the name of the alias but can be different.

Remote Address

This specifies that mail is not to be stored by this mail account and forwarded onto a remote address instead. This address should be of the format name@domain

Forward To

All incoming mail will be forwarded onto any addresses specified here. This is a separate option not related to "mailbox path" or "remote address". So if a mailbox path is specified as well, this provides a mechanism for copying email to remote accounts.

IMAP4

By default all accounts are of the POP3 type. Checking this will enable the IMAP functionality. Mail can still be received via a POP3 client however.

Mailbox

If the account is IMAP enabled, Merak will place the incoming mail into the IMAP folder specified. This is usually "inbox". Access rights can be specified after the folder name (use a semicolon to separate). The access rights are as follows :

A - Append Message

E - Expunge Message

Y - Copy Message

F - Fetch Message

S - Store Flags

H - Search Messages

R - Rename Mailbox

D - Delete Mailbox

C - Create Mailbox

e.g. a mailbox of "inbox;FH’ allows only fetching and searching.

Incoming Mail

Specifies a mailbox path to copy any incoming mail to. This is a directory path, not an email account! E.g. if a user called john had his mailbox path usa.com\john then a copy to usa.com\admin would copy his incoming mail into the mailbox "admin".

Outgoing Mail

Same as above, except outgoing mail is copied.

Anti Spam Index

In the same way that an antispam filter can be setup for a domain, they can be setup on an individual user basis. This requires assigning an index number to a user from 1-65535 (zero means to not use this feature) If a non-zero index is specified then Merak will apply the filter rules defined in the configuration file of the same name (padded with zeros to make 5 digits) e.g. Enter a ‘1’ in the field and press the edit button . This will bring up the file 00001.dat in the Config\Antispam subdirectory. The rules are the same as those specified on page 36

Limit Mailbox Size

A quote can be assigned to a mailbox. If the user fills their mailbox any new mail will be returned to the sender.

Megabyte send limit

A non-zero value here specifies the amount of data a user can send out in a day. Also, if a mail is sent to 2 recipients the usage is doubled. If the user exceeds the limit he has to wait till the next day until being able to send some more.

Number send limit

A non-zero value here specifies the number of mails a user can send out in a day. The logic is the same as the Megabyte send limit.

User can send mail only to local domains

This specifies that the user can only send mail to a domain which is configured on this mail server. It will not let the user send mail external to this mail server.

Delete mail older than

Merak will remove any messages after the specified period.

Forward mail older than to:

Merak will forward any messages after the specified period to the account listed. Multiple accounts may be specified using the semicolon delimiter

Respond with

This option sets up an autoresponder, which is useful if someone is away from their email for a lengthy period of time. Enter a path and filename e.g. c:\autoresp\away.txt (or use the … button to browse for an existing file), then use the edit button to open the file.

You can also use some variables to enhance the reply :

%%From%% %%From_Name%%

%%From_Alias%% %%To%%

%%To_Name%% %%To_Alias%%

%%To_Domain%% %%IP%%

%%Subject%% %%Header%%

%%Size%% %%Date%%

%%Time%%

Eg.: Hello, your message sent at %%Time%% on the %%Date%% was %%Size%% kB long.

Disable Account

Checking this option will disable the account. Any new mail will be received correctly, but Merak will not permit POP3 or IMAP4 mail retrieval.

NT Password

If set, the password for the mailbox will be inherited from a user account with the same name as the mailbox. The mail server must have the SE_TCB_NAME privilege. Enter a NT domain to validate against, or leave empty to validate against the default NT domain. Handy if you use a Windows NT network with domains.

Any Password

This specifies that no matter what password is given, it will always be accepted.

Do not show messages larger

This option will hide messages larger than the specified size from the POP3 client. So if a user is away for sometime and has to use a slow connection, setting this will prevent his mail client from attempting to download large files.

All mail is still received normally.

Once the option is switched off, the mail client can receive the messages.

User Type

This can be specified as follows :

Standard User:

The account is setup by an administrator for a user and cannot be changed by anyone other than an administrator.

Self Configurable User:

The account can be modified by the user using the web admin. Passwords, mailbox/forwarding , auto responder and deleting mail after x days are the types of settings which can be changed. They can also view their mailbox.

Domain Administrator:

Domain administrators cannot change global settings but are allowed to administer accounts in domains.

Administrator

Specifies that this user is a full administrator and is able to change any of the settings.

Change "From:" to

This option changes the sender’s address to the one specified.

Account valid till

Specifies that the account is only valid until this date. After the validity expiration, the received mail cannot be received with the POP3/IMAP4 client. The result is the same as when the account is disabled.

Validity warning

When the Account Valid Till option is checked this option specifies that a report should be sent to the user when their account is due to expire in the specified number of days.

Validity Warning File

This specifies the path and filename of the report that will be sent to the user informing them that their account will soon expire. If not specified a standard report will be generated.

Delete account when expired

When the account expires it will be automatically removed.

NULL

This option specifies that this is a dummy account. Mail can still be sent to it, but no mail is saved. However all the forwarding and autoresponder functions will work.

No mailing list

Specifies that this user will be excluded from all Merak mailing lists that have "Send to All" specified.

ETRN

This specifies that this is the account in which all the messages will be kept for the remote mail server that will issue the ETRN command. This account must be the first and the only account defined in the domain. It is used only when the domain is an ETRN domain.